Preparing a Vehicle for Shipping

A little preparation before pickup makes the whole shipping process smoother — and protects you in case anything goes wrong. Here's our complete pre-shipping checklist.

One Week Before Pickup

• Wash the exterior. A clean car makes pre-existing damage easy to document at pickup.
• Document the vehicle's condition. Take dated photos from all four sides, the roof, the wheels and any existing damage in close-up.
• Service any active fluid leaks. Carriers may refuse leaking vehicles for safety.
• Confirm the battery is charged. Drivers need to start the vehicle to load and unload.

Day Before Pickup

• Remove all personal items. Insurance does not cover personal belongings in the vehicle. Some carriers allow up to 100 lbs in the trunk, but you assume the risk.
• Remove toll transponders. Tags continue charging if left in the vehicle.
• Remove aftermarket accessories. Detachable GPS units, dash cams, sound system faceplates and similar items should travel separately.
• Reduce fuel to about 1/4 tank. Enough to load and unload, not so much it adds weight.
• Disable alarms. Or provide the driver clear instructions to disable them.
• Fold mirrors and retract antennas if applicable.
• Lock the convertible top on any drop-top vehicle.

Day of Pickup

• Be present (or have an authorized adult present) at the agreed time.
• Have the title or registration handy if requested.
• Provide a spare key to give the driver.
• Walk around the vehicle with the driver and complete the bill of lading together.
• Note every existing scratch, dent and wheel scuff on the BOL.
• Keep your copy of the signed BOL.

For Inoperable Vehicles

If your vehicle doesn't run, doesn't steer or doesn't brake, tell us before booking. We'll dispatch a carrier with a winch and the right equipment for safe loading.

Related: Vehicle Inspection Before Transport